TopLane Inc. ("TopLane," "we," "us") operates a US-based truck dispatch service and this website. This policy explains what information we collect and how we use it. Questions? Email info@toplane.co.
From website visitors: when you submit our contact form, we collect the name, email, phone number, and message you provide.
From carriers and team members with an account: your name and email (via our sign-in provider), plus the operating information needed to dispatch for you — MC/DOT numbers, equipment and driver details, loads, rate confirmations, proofs of delivery, and other documents you upload.
We do not collect payment card numbers or bank credentials through this website.
To provide and improve our dispatch services, book and manage loads, prepare paperwork and invoices, respond to inquiries, and communicate with you about your account and loads.
We share information only as needed to run the service: with brokers, shippers, and factoring companies to book and settle your loads; and with the service providers that power our platform — authentication, cloud hosting, database, email delivery, and document processing. We may disclose information if required by law.
We do not sell your personal information.
We use only the essential cookies required to keep you signed in and secure. We do not use advertising or cross-site tracking cookies.
We keep your information for as long as your account is active or as needed to provide the service and meet legal and tax obligations. We use industry-standard safeguards to protect it, though no method of transmission or storage is 100% secure.
You can request access to, correction of, or deletion of your information by emailing info@toplane.co. You may opt out of non-essential emails at any time.
Our services are for businesses and are not directed to anyone under 18.
We may update this policy from time to time. Material changes will be reflected by the date below.
Contact us about privacy at info@toplane.co or (909) 375-0240.